Please read these Terms of Service carefully before using this website or placing an order.

This website and the products and services offered through it are operated by HONG KONG SAIGE TIAODONG TECHNOLOGY CO., LIMITED under the brand averlin.

By accessing this website, creating an order, or purchasing any product, you agree to these Terms of Service.

1. Acceptance of Terms

By using this website or purchasing from averlin, you confirm that you are legally capable of entering into a binding agreement and agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, you should not use this website or place an order.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order unless otherwise permitted by applicable law.

2. Intended Use and Regulatory Compliance

Products offered by averlin are intended for human use only where such use is expressly stated on the applicable product page, packaging, instructions, or other product information.

Products must only be purchased, possessed, stored and used in accordance with:

• the product label and instructions;
• applicable healthcare professional advice where appropriate;
• any prescription or professional supervision requirements applicable to the product; and
• the laws and regulations of the jurisdiction in which the product is purchased or used.

Certain products may be subject to additional regulatory requirements depending on their ingredients, formulation, dosage form, intended purpose or legal classification.

Where a product is classified as a pharmaceutical product, prescription medicine, poison, controlled substance or otherwise regulated product, its sale and supply will be subject to the applicable registration, licensing, prescription and distribution requirements.

We reserve the right to restrict, refuse or cancel the sale or shipment of any product where we reasonably believe that the transaction would violate applicable law or regulatory requirements.

3. Health and Product Information

Information provided on this website, including product descriptions, ingredients, specifications, usage information and other product-related materials, is provided for general product information purposes.

Where applicable, customers should follow the approved product labelling, instructions for use and advice provided by a qualified healthcare professional.

Website content is not intended to replace professional medical advice, diagnosis or treatment.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, have allergies, or have concerns regarding the suitability of a product, you should consult an appropriately qualified healthcare professional before use.

Do not exceed any recommended dosage or use a product in a manner inconsistent with its instructions.

4. Product Information and Quality

We take reasonable steps to ensure that product descriptions, specifications, images, ingredients and other information displayed on the website are accurate.

Product packaging or appearance may change from time to time without materially changing the product.

Where applicable, batch information, testing information or Certificates of Analysis may be provided with the product or made available upon request.

Customers are responsible for following all applicable storage, handling and expiry instructions.

Nothing on this website should be interpreted as making a medical, therapeutic, preventive or health claim beyond claims lawfully permitted for the relevant product.

5. Orders

All orders are subject to acceptance and availability.

Submitting an order does not guarantee acceptance of that order.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• a product is unavailable;
• pricing or product information contains an obvious error;
• payment cannot be successfully processed;
• fraudulent or unauthorized activity is suspected;
• regulatory restrictions prevent the sale or shipment of the product; or
• additional information, verification or documentation required by law cannot be obtained.

If we cancel an order after payment has been successfully collected, any amount due for refund will be returned in accordance with our Refund Policy and applicable law.

6. Prices and Payment

Unless otherwise stated, prices displayed on the website are denominated in United States Dollars (USD).

Payment must be completed using the payment methods displayed and accepted during checkout.

Accepted payment methods may include eligible:

• credit cards;
• debit cards; and
• digital wallet payment methods.

Available payment options may vary depending on country, transaction value and payment service provider.

We do not accept cryptocurrency payments unless expressly introduced and displayed as an available payment method on the website in the future.

Payments may be processed by independent third-party payment service providers. Your use of a payment service may also be subject to that provider’s terms and privacy policies.

You represent that you are authorized to use the payment method submitted for your order.

7. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery times are estimates only and may be affected by factors outside our reasonable control, including carrier delays, customs inspections, weather events, public holidays and regulatory requirements.

International customers are responsible for ensuring that the products they order may lawfully be imported, received and possessed in their destination jurisdiction.

Customers may also be responsible for applicable import duties, taxes, customs charges or other government fees unless otherwise stated during checkout.

Risk of loss and ownership of products will transfer in accordance with applicable law and the applicable shipping arrangement.

Nothing in these Terms limits any mandatory consumer rights relating to lost, damaged, defective or undelivered goods.

Additional shipping and reshipment conditions are governed by our Shipping Policy.

8. Returns and Refunds

Returns, replacements, cancellations and refunds are subject to our Refund Policy and applicable law.

Because certain products may be health-related, temperature-sensitive, perishable, sealed or subject to hygiene and safety requirements, some products may not be eligible for return after they have been opened, used, improperly stored or otherwise compromised.

Any such restriction will not affect rights that cannot lawfully be excluded under applicable consumer protection legislation.

If you receive an incorrect, damaged or defective product, please contact us promptly with your order information and supporting photographs where reasonably required.

9. Responsible Use

Customers must use products responsibly and strictly in accordance with applicable instructions and laws.

You must not:

• misuse a product;
• intentionally exceed recommended usage instructions;
• resell or distribute a product where doing so requires a licence or authorization that you do not possess;
• use a product for an unlawful purpose;
• provide false information when purchasing a regulated product; or
• circumvent any prescription, age, regulatory or professional-supervision requirement.

We are not responsible for consequences arising solely from unlawful, unauthorized or materially improper use of a product, except to the extent that liability cannot lawfully be excluded.

10. Intellectual Property

Unless otherwise stated, all website content, including branding, logos, graphics, product photography, text, design, layout and other materials, is owned by or licensed to HONG KONG SAIGE TIAODONG TECHNOLOGY CO., LIMITED.

You may access and use website content for personal and non-commercial purposes.

You may not reproduce, distribute, modify, republish, commercially exploit or otherwise use protected website content without prior written permission from the relevant rights holder.

11. Accuracy of Website Information

We make reasonable efforts to maintain accurate and current information.

However, minor errors, omissions or technical inaccuracies may occasionally occur.

We may correct errors and update product information, pricing, availability or website content where reasonably necessary.

Nothing in this section permits us to provide false or misleading product or pricing information or limits any rights available to consumers under applicable law.

12. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including liability for death or personal injury resulting from negligence where such liability cannot legally be excluded.

Subject to the foregoing and to the maximum extent permitted by applicable law, HONG KONG SAIGE TIAODONG TECHNOLOGY CO., LIMITED will not be liable for indirect, incidental or consequential losses that were not reasonably foreseeable at the time the contract was entered into.

Any limitation of liability contained in these Terms shall apply only to the extent that it is lawful, fair and reasonable under applicable Hong Kong law.

Nothing in these Terms affects any statutory consumer rights that cannot legally be excluded or restricted.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify HONG KONG SAIGE TIAODONG TECHNOLOGY CO., LIMITED against reasonable losses, liabilities, claims and expenses arising directly from:

• your unlawful use of the website or products;
• your deliberate misuse of a product;
• your unauthorized resale or distribution of regulated products; or
• your material breach of these Terms.

This provision does not require a consumer to indemnify us for losses caused by our own negligence, breach of law or breach of statutory duty.

14. Third-Party Services

The website may use third-party services including payment processors, delivery companies, analytics providers and other service providers.

We are not responsible for independent third-party services except where applicable law provides otherwise.

Use of certain third-party services may be subject to separate terms and privacy policies.

15. Privacy

Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable data protection legislation.

Payment information may be collected or processed directly by our authorized payment service providers.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, website functionality, regulatory requirements or applicable laws.

The updated version will be published on this website together with the applicable revision date.

Changes will not retroactively affect completed transactions except where required by law.

17. Severability

If any provision of these Terms is determined by a competent court to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

18. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to conflict-of-law principles.

The parties should first attempt to resolve any dispute through good-faith communication.

Subject to any mandatory consumer protection laws that apply and cannot lawfully be excluded, the courts of the Hong Kong Special Administrative Region shall have jurisdiction over disputes arising from these Terms.

19. Contact Us

Questions regarding these Terms of Service may be directed to:

HONG KONG SAIGE TIAODONG TECHNOLOGY CO., LIMITED

averlin

Email: support@averlin.com